The article discusses the concept of the insanity of the banal, which underpins the evil that can be done in a rigidly-ordered system. It argues that a society that runs on the letter of its laws isn't actually sensible at all and the people who go along with it in lockstep are more dangerous than lone psychopaths because they're working to perpetuate a dehumanizing system that is always just one typo from committing atrocities. The article cites Terry Gilliam's film Brazil and the game Paranoia as examples of this concept.